before you confirm your order..

pre-contract information..

english translation for information.. if the two differ, the turkish text applies..

draft · to be reviewed by our lawyers · 5 november 2026

1. seller

company name

atako teknoloji ve dış ticaret a.ş.

brand

ekstrapazar · colours of life..

address

yeşilbağlar mah. d-100 bul. no:20 iç kapı no:29, 34893 pendik / istanbul

email

bilgi@ekstrapazar.com.tr

phone

+90 216 563 64 60

mersis no. (central registry)

0613080691700012

tax office and no.

kartal · 613 080 6917

trade registry no.

940528

kep (registered email)

to be added

etbis record (e-commerce registry)

to be added

2. main features of the product

the product's name, brand, size, contents, origin and storage conditions are written on the product page and in the cart.. brand and seller are shown separately: products belong to their own brands, the seller is ekstrapazar.. for services, the brand providing the service is also named on the page; the party to the contract and the issuer of the invoice is the seller whose details are given above.. the scope, duration and exclusions of a service are written on its page..

3. price and payment

product prices are in turkish lira and include vat.. service prices are also shown including vat; the amount excluding vat appears on the service page as a smaller second line, and the total at checkout includes vat.. shipping and delivery, and extras such as a handwritten card and gift wrapping, appear as separate lines in the cart; the total at checkout is the full amount you pay..

you can pay by debit card, credit card (in instalments, depending on your bank) or bank transfer.. your card details are processed by the payment provider and are not stored by us..

4. delivery

delivery time and cost appear in the cart according to the delivery address; the legal maximum is 30 days.. for products that come on request or by group order, the delivery time starts once the required number of requests is reached; this is also written on those product pages..

5. right of withdrawal

you can withdraw within 14 days of receiving the product, without giving a reason and without paying a penalty.. details and exceptions: returns and withdrawal..

for services, the 14-day withdrawal period starts on the day of the order; if you agree to the service starting within this period and the service has begun, the right of withdrawal can no longer be used: withdrawal for services..

6. complaints and applications

you can reach us at bilgi@ekstrapazar.com.tr; a real person replies.. in a dispute you can apply to the consumer arbitration committee within the monetary limits announced each year, and to the consumer court above those limits..